Technical service at its best
When you work with BERICAP, you’re getting more than just closures; you’re getting all of our knowledge, service, and support.
We help our customers achieve the safe application, increased line efficiency, and smooth integration of our products. All our production sites guarantee responsive technical customer service based on our vast know-how.
We have the experience to offer insights and best practice cases. We build close relationships with the key players at your filling plants and are ready for emergency visits at any time. We share our expertise, conduct line evaluations, and supervise product testing to ensure your success.
Service close to our customers
Prior to the very first delivery of BERICAP closures, our technical service experts evaluate the production site. They conduct detailed measurements of the bottle neck in order to check if the neck fulfills the requirements and if the BERICAP closure is going to fit the neck. They also check the capper, the chuck, especially the grippers as well as sorter and chutes and – if necessary – consult the machine supplier. What follows is a test with one box of closures. Only if this is successful, longer test phases (first one to two hours, then on whole shift) will follow.